At The Vendor Loop, we simplify the vendor coordination process so designers can stay focused on what they do best — creating. Our role centers on clear communication, access to trade pricing, and supporting smoother transactions between designers and vendors.

Here’s what we do:

  • Request trade pricing on your behalf.

  • Provide ready-to-pay invoices.

  • Share tracking details once provided by the vendor.

  • Help connect you to the vendor’s support team when needed.

And here’s what’s outside our scope:

  • We do not manage vendor production timelines or delivery schedules.

  • We do not process payments or act as a middleman — you pay the vendor directly.

  • We do not file or manage damage claims, but we’ll help connect you with the vendor’s claims department.

  • We do not coordinate ongoing logistics or delivery follow-up.

Scope of Service

A modern living room with pink chairs, a white sectional sofa, abstract artwork, a central coffee table with decorative vases, large windows with blue and beige curtains, and a geometric chandelier overhead.

Frequently Asked Questions

  • No. We coordinate up to the invoice, but the designer (or client) pays the vendor directly.

  • We’ll assist by connecting you with the vendor’s claims or support team, and help relay any follow-ups as needed.

    In some cases, we may assist in relaying replacement requests if needed—but our role is limited to communication, not resolution.

  • We’ll forward tracking info once available, but we don’t provide ongoing delivery monitoring or white-glove logistics.

    Please note that we cannot control delays or issues related to vendor production or shipping.

Contact Us

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We can’t wait to hear from you!